Shipping policy
Shipping fees are determined by the dimensions and weight of your package.
Domestic Shipping Information
Our shipping options for shipping within the U.S. are as follows:
• Business days are Monday through Friday only and do not include national holidays.
• Paid Ground shipping with estimated delivery within 4 business days.
• Paid 2 Day Express shipping with estimated delivery within 2 business days.
• Paid 1 Day Express shipping with estimated delivery within 1 business day.
• Paid shipping costs are calculated at checkout and are based on the weight of your package.
Delivery dates for ‘Ground’ shipping are not guaranteed. We are not responsible for the package once tracking shows that the package has left our warehouse.
International Shipping Information
All international packages are shipped via USPS or FedEx and the various options available are presented at checkout. Rates are based on destination and package weight.
Delivery times for international packages vary greatly depending on the final destination and can take up to 3 weeks from the time it has shipped until it is delivered.
International orders are subject to duties/customs fees. We do NOT collect these fees at checkout and if applicable, may be collected at time of delivery. Qor Labs is not responsible for these fees.
Orders refused at delivery and returned to us are subject to having return shipping costs withheld from any refunds issued once the package has been returned to us.
For more information please feel free to contact us for information concerning returns please see our return policy.